Returns / Refund Policy

Returns / Refund Policy

This demo policy shows where return and refund guidance can appear. Final wording should be reviewed and customized before launch.

Return window

Return requests should follow the return period approved for the store and communicated at checkout, delivery, or in the final policy.

How to start a return

Send your order number, item name, reason for return, and photos where relevant through the contact page. The store can confirm next steps after reviewing the request.

Exchanges and refunds

When approved, the store may offer an exchange, refund, or another suitable resolution depending on stock availability and the condition of the returned item.